Customer Service at FAMU Student Survey
  • Win a $50 Gift Certificate to Amazon and help FAMU get even better.

    The University is dedicated to making the student experience as excellent as it can be for you. To do this, it wants to hear from you about the customer service it provides to you as a student at FAMU. So it is asking you to complete the survey below.

    If you complete the survey, you can be entered into a drawing for a $50 gift certificate to Amazon to be awarded through a raffle of all students who take the survey. 

  • I have been a student here
  • I am
  • I am a
  • How satisfied are you with the level of customer service FAMU delivers?
  • I never have had trouble getting help when I needed it.
  • It is extremely easy for me to do business with the University.
  • The FAMU staff provide me with great customer service.
  • The FAMU faculty provide me with great customer service.
  • The FAMU administrators provide me great customer service.
  • FAMU employees are consistently warm, welcoming and smile during interactions.
  • FAMU employees solve my problems the first time so I don't have to return to get them solved.
  • University employees are good at looking at things from the student's point of view.
  • Employees always tell me their name each time I have an encounter with them.
  • Employees use my name during each encounter.
  • FAMU employees will stop what they are doing to help me.
  • People at FAMU answer the phone when I call.
  • People at FAMU answer the phone within three rings when I call.
  • People get back to any emails by the end of the day or first thing the next day.
  • If I leave a voicemail, people get back to me by the end of the day or first thing the next day.
  • Faculty are always available to provide extra help when needed.
  • The people or office that provide the best service to me are
  • Why did you choose this office?
  • The people or office that provides the worst customer service are
  • Why did you choose this office?
  • If I had to give FAMU a grade on its customer service, that grade would be
  • Why did you give it that grade?
  • If you could change one thing at the University today to make it even better to be a students here that thing would be
  • Why did you choose that thing?
  • I wish to be entered into the raffle for the $50 Amazon Gift Certificate.
    If I win contact me at this phone number please.

That's all, folks!

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